Tag Archives for South Devon

Ice-cream to make you dream of summer and the South West

Strawberry Ice Cream with StrawberriesImage via WikipediaCallestick Farm dairy ice cream was started in 1989 and has grown quickly supplying over 600 customers including Doble Quality Foods – Suppliers to Caterers in Cornwall and South Devon.  One look at the Callestick website and you can taste that delicious ice crea – Oh! the calories!

I like the message on the Callestick website to frozen food distributors “Frozen Food Distributors who are still buying and selling produce on price alone are being left behind. Offering bland, mass-market ice cream just won’t do – end customers are now demanding high quality, pure and natural ice creams in exciting flavours, made with only the finest ingredients and using time-honoured methods. Are you offering what they want?”.  It is quite a call to action.  Doble Quality Food only supplies the best, obviously!

Callestick can produce over 5,000 litres of ice-cream a day so that takes some eating.  However there is a little information on the owners – it is interesting to see how different each website is.  I wonder how this very impressive growth has been funded and how and why they set out to supply the nation rather than keeping to the South West.  Did they use a business plan resource and raise outside funding?  Of course, the disadvantage of the ice-cream business is that the distribution of the product is so costly whereas the best of Cambridge Cluster products can be delivered down an optical cable to the world.

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Did a pasty make it better to work in a tin mine than an office?

An old postcard of a Cornish pastyImage via WikipediaDriving down to stay with my cousins, owners of Doble Quality Foods – suppliers to the Catering Trade in Cornwall and South Devon – I always look forward to my first pasty from the St Agnes bakery.  Tasty, very tasty as they say and so are their butter buns.

Whilst St Agnes Bakery supplies the locals in St Agnes, Rowe’s of Penryn has been baking since 1949 and supply Doble Quality Foods and many others with a range of products.  Rowe’s has a good website and tells of how the the miners used to hold the pastie by the crust side so not to put their dirty hands on their lunch.  The problem office workers have with pasties is the crumbs getting into the computer’s keyboard – no shaking get them out!

“But the growth really began after Bill’s marriage to Phyllis Wallace in 1963.The combination of his baking and her selling skills and drive led to many more shops in neighbouring towns during the 1960s and 70s.”  But if Phyllis was so important to the growth of the business why is there only an obituary about Bill on the website?  It is all a bit like the Cambridge Cluster with the emphasis on the technology and not the key skill of selling!

I wonder if Phyllis owned any shares in the business or was a director?  The world has changed a bit since those days but fortunately for us the Cornish pastie is still the best food for a bracing day on the Cornish coast and thank goodness we do not have to go down the mines to enjoy one!  They did not have a business plan resource in those days.

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The Cake Tin bakes the eggs from the farm

Eggs laid by free-range chickens, who found a ...Image via WikipediaThe Cake Tin was “cracked open” from St. Ewe Free Range Eggs by Rebecca Morris starting in their farm kitchen.  The cakes have been so successful that baking has moved to farm buildings converted by husband Andy.

The cakes are supplied to the Catering Trade in Cornwall and South Devon by Doble Quality Foods or you can always go direct but why miss a smile from a Doble Quality Foods driver!

St. Ewe has been producing egss for 25 years and the chickens are free to range during the day with eggs collected twice a day.

So a fascinating story of how one family in the Cornish Cluster is diversifying to keep bring us the best food.  It must all be done with a helpful bank manager.  I wonder if the banks are offering fixed rate loans for ten years at the special rates now available.

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Cornwall and Devon members of Taste of the West

With happy memories of a wonderful family Christmas with the proprietors of Doble Quality Foods, Suppliers to the Catering Trade in Cornwall and South Devon, I am enthused to look at some of their suppliers.

This cluster of food manufacturers is quite different from companies in the Cambridge Cluster.  They are family run and controlled companies and many in their second and earlier generations.  It is interesting to think about the equity structures of each business as they pass down the generations.  All the companies are closely linked to the farming world which has similar problems of passing down ownership of the business.

Whilst Cambridge Cluster companies have ideas which they hope to sell to the world, the products of the Cornish Cluster companies are mainly for local consumption and rely on the customers coming to the South West of England.  Transport links have improved over the years but avoid travel on change-over Saturdays in the very busy summer school holidays.  The development of Newquay Airport (remember to pay the local tax or you cannot get out) has made it more accessible.  You can always take the Cornish Riviera and sleep on the way down in your bunk.  It is better for returning to London as you do not have to worry about getting off at your station.

There is a market for the people from the South West who are now scattered round the world and want a Taste of the West for a celebration when the cost of the goods is dwarfed by the cost of transport – but who cares for a precious moment!  Logistics can be difficult as it is not good for perishable food to be stuck or lost in transit for a few days.

Cornwall needs to develop other industries and to do so will require a business plan resource.

Of course, the ego of Rich Stein will insist that he put Cornwall on the gormet map and it was just gormand before him.  At least you can be sure of a warm and generous welcome from the members of Taste of the West whereas Jasper Gerard, writing in his Your Table is Ready on “Padstein”, comments about the “accusation of arrogance that sniffs the air”.  Gerard also comments that Stein “fired the first shot in the Cornish food revolution” – not sure if the people of Kernow agree with that.

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Improving a website for Doble Quality Foods

It is very easy to sit back and comment on other people’s websites but not so easy to make it happen.  Most web designers like lots of pictures but the top sites rely on text and very clever use of colour.

The Doble Quality Foods, (Suppliers to the Catering Tradein Cornwall and South Devon), website featured a picture of a cow with the cold store in the background and the sea.  We suggested that it concentrated on the products for sale so the latest edition of the site has a picture of fish and chips and text about the products on offer.

We suggested that the phone number is given prominence.  The main text we suggested is below and it will be interesting to see if the customers start to use the website.  So we need to start tracking the numbers and to promoting the site on-line:

Boneless,-skinless-battered.jpgDoble Quality Foods is Cornwall’s leading independent wholesale distributor of frozen and chilled food.

Try our Cornish Collection of sausages, hams, beef, chutneys, crab, fish, smoked foods, Callestick Cornish Ice Cream, Trewithen Dairy Cornish Butter and much more.

Use our chilled and frozen food, individual meals, fish & seafood, meat & poultry, vegetables, pizza and pizza products, bread products, savoury products, confectionery and ambient & chilled products.  We sell turnips so you can bake your own pasties – give your guests a special treat!
Delivery_to_your_door
Delivery to your door.  Doble Quality Foods operates a fleet of temperature controlled vehicles with on-board temperature recording equipment and split areas for frozen and chilled foods. Current customers include local pubs, hotels, and visitor attractions as well as schools, colleges and hospitals.  We deliver to Cornwall and South Devon.

Next time we must get round to discussing the business plan resource they use.

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