A previous post mentioned that Spinvox had drafted in Cambridge’s Tony Robinson to beef up the algorithms of Spinvox. However news on the BBC says that there are complaints that call-centres outside the UK are being used to “improve” the quality of the voice to text system. It is an enormous challenge to translate one voice-message to text let alone do millions on the fly. Spinvox says that they have 100 million customers round the world.
It appears that Spinvox has been hit by the success of a great product. I hope that they have plenty of scope to boost Tony’s Cambridge team in their business plan including the £1million they are now raising.
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