Letters from Father Christmas can be obtained from this website or this one. It looks like a life style business. Great care has been taken to identify the platform being used by the user; for example, pc, mobile or TV Internet. Each works in slightly different ways with some caching the information and others sending it on at each step. AOL is tricky as they act like a gate-keeper and do not pass on the device info. The key thing is to capture the customer’s e-mail early so you can keep in touch if they suddenly dip out. It is so important to monitor the way the customer accesses the site and keep optimising the software to make the experience easy. Then it is Ho! Ho! Ho! all the way to the bank!
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