A video on the creators of M-Pesa, the mobile cash of Kenya.
When will it come to the UK? Not yet it seems.…
M-PESA won’t be coming to the UK primarily because the banks are well established here so there isn’t such a need for the service as in developing countries and also because the banks do everything they can to prevent the mobile network operators muscling in.
The second video shows attempts at mobile payment in a customer present scenario. You don’t really need a mobile phone for that. A simple card, possibly NFC, will do. M-PESA can be and is used for customer present transactions but was primarily intended for quick money transfer at a distance, usually about 7 seconds, the time taken for an SMS to be delivered. The initial marketing campaigns showed remittance to parents in the country from children in the city. In developed countries this can be done via web banking.
Another reason M-PESA won’t come to developed countries is the patent situation. The mobile and financial spaces are so filled with patents that any attempt to establish a commercial operation in countries covered by those patents will bring out the patent trolls and tie it up in litigation. M-PESA never had to concern itself with patents.
The technical standards for payments via mobile phone were established years ago but depend on phones supporting the SIM as a trusted element and having a trustworthy browser. NFC is an associated requirement. Then there was a classic chicken and egg situation where the manufacturers wouldn’t produce the phones until there were services that would use them and there couldn’t be services until the phones were widely available. This situation has been exacerbated with the introduction of smartphone platforms from Apple, Google and Microsoft, three companies from a PC background that show little understanding of telephony. They each want a share of the mobile cash market so we now have a three cornered battle between the banks/card companies, MNOs and smartphone manufacturers. From a consumer perspective this will be a confusing situation for some time yet.
To clarify this article’s title linking M-PESA to Cambridge, nearly all the technology behind M-PESA was imagined and developed by Sagentia at Harston from 2005 to 2009. When the team moved to IBM they worked in Histon for some months until moving to Stevenage in 2010. Although the intention was to move all work to India and repeated attempts were made, the level of expertise required has led to the retention of the UK team. (Somebody might like to do a study on this to identify the practical limits to outsourcing due to differences in skill levels.) M-PESA’s early development was very much a skunkworks project consisting of five people stuck in a small room over a hot summer. There were no design documents but there was fantastic commitment, very capable people and great direct communication between everybody from the various partner companies from those working on the ground in Kenya to those in a backroom. This is something that the various academic studies (at times there seemed more people and money studying M-PESA than developing it) tend to miss. They concentrate on the system once it was running rather than looking at the seeds from which it sprang.
Your email is never published nor shared. Required fields are marked *